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Jeddah
Sheraton Jeddah Hotel - Saudi Brothers Commercial Company Branch
Reserve rooms

About the hotel

In Jeddah (Ash Shati). Treat yourself to a stay in one of the 149 guestrooms, featuring heated floors and Smart televisions. Your room comes with a pillowtop bed. 42-inch flat-screen televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Enjoy a range of recreational amenities, including a health club, an outdoor pool, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Enjoy Middle Eastern cuisine at Tropical Garden, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Jeddah? This hotel has 4392 square feet (408 square meters) of space consisting of conference space and 7 meeting rooms.

Popularity

7.7
Good
General
2107
brand
Tripadvisor 7/10
386
brand
Booking 8/10
1472
brand
Expedia 7/10
249

Main services

Vegetarian meal
Vegan options
Multilingual staff
Hotel safe
BBQ Facilities
Reception
Wheelchair-accessible
Shop
Swimming Pool
Breakfast
Rooftop bar
Bicycle rentals
Restaurant
Game room
Bed Linen
Express Check In
Vending Machine(snacks)
Luggage room
Diving
Conference room
Garden
24-hour reception
Bar
Business center
Housekeeping
TV lounge
Dry cleaning and laundry
Cycling
Fitness
Internet
No single-use plastics
Smoking area
Service Animal allowed
Elevator
Meeting room
Newspapers
Spa
Accessible parking
ISO 50001 – Energy management
Snorkeling
Tennis
Late Check-out
Shower
Pets not allowed

* Some services may carry an extra charge.

Guest reviews

7/10 Good
Cleanliness7.4/10
Staff and Service7/10
Amenities7.8/10
Property conditions and facilities6.6/10
Location7.6/10
Neighborhood7.4/10

6 / 10

Fahed
It is good for short stay
12 Jun 2025

10 / 10

mansorah
All staff at the hotel starting from the front desk ending with the housekeeping are extremely helpful respectful and willing to attend to your concerns immediately
8 Jun 2025

2 / 10

Ziad
Hotel is supposed to be 5 stars but it’s not
15 Apr 2025

4 / 10

Amina
Service wasn’t great. Asked for room clean but it didn’t happen. Asked about special requests as it was an anniversary visit but nothing was responded to. Location was ok. No swim steam or sauna times for women.
15 Apr 2025

Information about the area

Jeddah, Saudi Arabia

With a stay at Sheraton Jeddah Hotel - Saudi Brothers Commercial Company Branch in Jeddah (Ash Shati), you'll be within a 5-minute drive of Red Sea Mall and Red Sea. This luxury hotel is 1.4 mi (2.3 km) from Jeddah Corniche and 0.7 mi (1.1 km) from King Abdul Aziz Road.

Jeddah is located on the Red Sea in the west of Saudi Arabia. It's the second largest city and a major commercial hub in the country. Jeddah is the main gateway to Mecca, the holiest city in Islam, which all able-bodied Muslims are obliged to visit at least once in their lifetime. It's also a gateway to Medina, the second holiest place in Islam. The city that never sleeps won't let you sleep with all the variety it offers. To explore Jeddah, you'll need to sail its wild coasts, visit the luxurious Corniche, savour popular seafood dishes, enjoy majestic palaces, and historical and archaeological landmarks. The Khuzam Palace is a landmark that showcases the beauty of modern architecture. It was named Khuzam after all the lavender (Khuzama in Arabic) that surrounds it. The construction of the palace began in 1928 and was completed in 1932. It's the first building to be constructed using cement and iron in Jeddah. King Abdulaziz ordered its construction during his stay at the Nassif House for a period of time. Today, Khuzam Palace is one of the most important museums in Saudi Arabia. Tahaliyah Street is one of the most prestigious and vital main streets in Jeddah. It's a commercial hub of shopping centres due to the many brand name shopping centres lining its sides, as well as the finest restaurants, multiple shopping centres and lavish offices, not to mention its beauty and strategic location, divided into two sections.

What’s nearby

  • Atallah Happy Land Park - 0.8 km / 0.5 mi
  • King Abdul Aziz Road - 1.2 km / 0.7 mi
  • Hera Street - 1.4 km / 0.9 mi
  • Red Sea Mall - 1.8 km / 1.1 mi
  • Red Sea - 2.1 km / 1.3 mi
  • Jeddah Corniche - 2.1 km / 1.3 mi

Getting around

  • (JED) Jeddah, King Abdulaziz Intl, SA - 8.69 km
  • jeddah , jeddah train station, es - 16.97 km
  • jeddah, jeddah islamic port, sa - 17.29 km

About accommodation

General

  • Air conditioning
  • Safety deposit box
  • Soundproof rooms
  • Family rooms
  • Non-smoking throughout
  • WiFi available in all areas
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift

Safety & security

  • Fire extinguishers
  • Security alarm
  • Smoke alarms
  • Key card access

Activities

  • Cycling
  • Fitness/spa locker rooms
  • Tennis court
  • Billiards
  • Live sport events (broadcast)
  • Diving
  • Fitness centre
  • Table tennis
  • Themed dinner nights
  • Games room
  • Fitness

Services

  • Valet parking
  • Room service
  • Express check-in/check-out
  • Car hire
  • Ironing service
  • Meeting/banquet facilities
  • Luggage storage
  • Concierge service
  • Dry cleaning
  • Daily housekeeping
  • Shared lounge/TV area
  • Fax/photocopying
  • 24-hour front desk
  • Trouser press
  • Vending machine (snacks)
  • Laundry
  • Business centre

Safety features

  • First aid kit available
  • Thermometers for guests provided by property
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests

Physical distancing

  • Mobile app for room service
  • Contactless check-in/check-out
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

  • Restaurant
  • Bar
  • Breakfast in the room
  • Kid-friendly buffet
  • Special diet menus (on request)

Cleanliness & disinfecting

  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against Coronavirus
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers

Internet

  • Internet services
  • WiFi
  • Free WiFi

Outdoors

  • Outdoor pool
  • Garden
  • Outdoor pool (all year)
  • Outdoor furniture

Parking

  • Parking garage
  • Electric vehicle charging station

Accessibility

  • Visual aids: Braille
  • Auditory guidance
  • Higher level toilet
  • Lower bathroom sink
  • Wheelchair accessible
  • Toilet with grab rails
  • Visual aids: Tactile signs

Pool and wellness

  • Swimming pool

Languages

  • العربية
  • English

About the rooms

The accommodation has 178 rooms:

General

  • Air conditioning
  • Fire extinguisher
  • Carpeted
  • Iron
  • Smoke alarm
  • Laptop safe
  • Interconnected room(s) available
  • Ironing facilities
  • Trash cans
  • Safety deposit box
  • Lockers
  • Heating
  • Pants press
  • Soundproofing
  • Key card access

Services

  • Wake up service/Alarm clock
  • Executive lounge access
  • Wake-up service

Room Amenities

  • Socket near the bed
  • Clothes rack
  • Fold-up bed
  • Adapter
  • Drying rack for clothing
  • Feather pillow

Safety features

  • Air purifiers

Bathroom

  • Body soap
  • Free toiletries
  • Conditioner
  • Hairdryer
  • Shampoo
  • Shower cap
  • Bath
  • Bath or shower
  • Additional toilet
  • Toilet paper
  • Bathrobe
  • Slippers
  • Shower
  • Towels
  • Walk-in shower
  • Private bathroom
  • Bidet
  • Additional bathroom

Media & Technology

  • Satellite channels
  • TV
  • Telephone
  • Radio
  • Cable channels
  • Flat-screen TV

Physical distancing

  • Single-room air conditioning for guest accommodation

Food & Drink

  • Tea/Coffee maker
  • Minibar
  • Bottle of water

Cleanliness & disinfecting

  • Hand sanitiser

Exclusive services

  • Complimentary breakfast in the executive lounge
  • Complimentary evening snacks and drinks in the executive lounge
  • Complimentary afternoon snacks and drinks in the executive lounge
  • Free gym access
  • Concierge services

Kitchen

  • Coffee machine
  • Kitchenette
  • Kitchen
  • Microwave
  • Refrigerator
  • Dining table
  • Kitchenware

Outdoors

  • Terrace
  • Balcony

View

  • City view
  • Sea view
  • Pool view
  • View

Living Area

  • Sofa
  • Seating Area
  • Dining area
  • Desk

Bedroom

  • Alarm clock
  • Linen
  • Cots
  • Wardrobe or closet

Accessibility

  • Accessible by lift
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by elevator
*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Access

Adults only

Cost

Free

Restaurants

Feast Restaurant

  • Access for guests and visitors
  • No reservation required

Tropical Garden

  • Access for guests and visitors
  • No reservation required

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

  • Free

Policies

Check-in

  • Checkin from 15:00
  • Minimum age for check-in: 18 years old

Check-out

Checkout from 12:00 to 12:30

Pets

Service animals are allowed Service animals are exempt from fees/restrictions Pets not allowed

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots available subject to availability at this property.

Special check-in instructions

Front desk staff will greet guests on arrival at the property.

Important information

Optional fees

  • Fee for buffet breakfast: approximately SAR 115 per person
  • Fee for in-room wireless internet: SAR 75 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Other details

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • Couples wishing to share a room must provide proof of marriage.
  • Pool access available from 7:00 AM to 6:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Alcohol is not served or permitted at this property.

Accomodation license number

10007453
*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.